Access to online resources
Students who are unregistered through no fault of their own, for example, are encouraged to attend classes.
Student Data for the first Semester 2023
The University will provide data to all registered students, as well as those who have applied for financial concession and those who are unregistered because they are awaiting NSFAS approval. Preparations to provide data are underway and students are reminded to verify that they have given the university the correct mobile number for data allocation.
Students can change/update their numbers using the link below:
https://webapps.mandela.ac.za/changeofdetails
In similar vein, students who do not require the data may opt-out using the link:
https://www.mandela.ac.za/general/mobile-data-opt-out
The University has tasked a team, including the SRC, to make recommendations on sustainable approaches and mechanisms for promoting access through connectivity. Revisions to the provision of student data shall be communicated before the end of the first semester 2023.
Student Laptops
Since 2019, over 14 500 students have received laptops from the Student Device Initiative (SDI), a scheme which allows students to secure a suitable laptop in their first year.
SDI plans for the 2023 are at an advanced stage. Students who qualify will be notified and advised on what to do. All other students are welcome to purchase laptops at reduced prices.
Computer Labs
Computer labs across all our campuses are open from 8am to 4pm from Monday to Friday. Selected labs will be open for 24 hours dependent on increased demand.
Available General Computer Labs
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Missionvale Campus - ICT General Lab, Building 519 0009
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Second Avenue Campus - Z015 and Z019 Lab
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North Campus - EBET Lab, E-Block Ground Floor
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South Campus - Aberdare Lab, Building 13 LG
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George Campus – General ICT Lab, Mopani
WiFi access
The University’s WiFi coverage straddles learning and teaching spaces as well as general areas and residences across all campuses.
It is available to all students living on campus. In addition, 75 accredited off-campus residences are now connected directly to the University network. This project has resulted in improved internet connectivity to the students.
A list of connected residences can be found at https://ocho.mandela.ac.za/Off-campus-connectivity. ICT Services is assisting these residences where possible to ensure adequate distribution of this connectivity via their own internal WiFi network.
Loadshedding
Loadshedding has impacted on our connectivity experience and put a strain on ICT infrastructure. The University continues to try to minimize the disruption due to loadshedding.
Helpdesk support
Challenges with connectivity on campus and any other ICT related issues should be reported to the ICT Helpdesk via https://studentrequests.mandela.ac.za .
ICT Services